Paolo Gianrossi

Novara, IT me@paolog.net https://paolog.net

Results-driven and highly-analytical professional with 15+ years of experience as Engineering Manager, Program Manager and Software Engineer. Equipped with strong background in managing all issues including the design, development, and implementation of exceptionally complex engineering programs in accordance with project budgets and release schedules. Possess excellent people, technical, and program management skills.

Experience

Head of Product Compliance

Satispay • June 2025 – Present

Leader of the Product Compliance function across Luxembourg and Milan. Embedding compliance across the full product lifecycle so it accelerates delivery rather than blocking it, partnering tightly with Legal, Product, and Engineering to ship fast, safely, and audit-ready.

  • Built and lead a high-performing Product Compliance team (hiring, org design, ways of working) across two hubs.
  • Designed and rolled out the end-to-end product–compliance workflow: intake, impact assessments, design reviews, sign-offs, and monitoring.
  • Established a cross-functional operating model with Legal, Product, and Engineering that clarifies ownership and reduces decision latency.
  • Rolled out cross-training and ownership coaching to raise compliance literacy across product and engineering.
  • Took over the full change-management process for product/tech changes with regulatory impact.

Engineering Manager - Consumer Technology

Satispay • September 2023 – June 2025

Leader of leaders of three multi-disciplinary teams having the full ownership of Satispay’s consumer experience.

  • Defined teams’ ownership lines, best practices, OKRs, and roadmaps, in collaboration with Leadership, Product, Marketing and Operations
  • Delivered multiple strategic features, accelerating consumer on-boarding, supporting underage users in the application, and improving the effectiveness of the verification of users
  • Working with Company Executives to define internal processes for team management, documentation handling, and tooling, in some cases spanning across all Company department

Software Development Manager – AWS Display Protocols

Amazon • June 2017 – September 2023

Leader of a multi-national, distributed team of Software Development Engineers responsible for the data plane components and services of AWS Workspaces as well as AWS NICE DCV. Established team from scratch, to a high standard of operation.

  • Established team across multiple locales (Various locations in Italy, Ireland), directly reporting to US based leadership, defining roadmap and strategy, as well as team processes, structure, and dynamics
  • Delivered architecture update on data plane components to integrate NICE DCV protocol for AWS Workspaces
  • Worked with Senior Engineers and Product Managers to define the high-level business strategy, technical approach, and high-level design for internal and external-facing services provided by the team

Software Development Manager – AWS S3

Amazon • June 2017 – September 2023

Led as a single-threaded owner and manager of a 13-strong team of Software Development Engineers the development and operation of S3 Event Notifications. Worked closely with Product Management to define priorities and product strategy for S3 Event Notifications.

  • Guided team to deliver major releases in a tight timeframe, such as integration of S3 Event Notifications with AWS EventBridge, which was presented at re:Invent 2021
  • Strategized team operations, meeting the high S3 durability (99.999999999%) and availability (99.99%) bar for S3 Events
  • Led a team of 13 Software Development Engineers to deliver customer facing features and ensure smooth operation of key offerings for AWS S3
  • Achieved senior-level promotions, and managed underperformance of engineers

Software Development Manager – Alexa AI

Amazon • June 2017 – September 2023

Managed entire system development and provide support to the company with a team comprising onsite and offshore developers and project managers. Led a mixed team of 10 Software Development Engineers and Knowledge Engineers for day-to-day operations including automated answering based on knowledge graph technology and multi-lingual automated natural language generation for Amazon Alexa.

  • Supervised resolution management of grievances and disciplinary issues for Amazon UK and Ireland by contributing as a part of the selected group of managers
  • Strategized team operations, while acting as a part of the wider strategy leadership team for the group
  • Collaborated with customers and senior leadership team for IT strategic plans, application enhancements, and business intelligence

Reliability Engineering Manager

Sky • June 2016 – June 2017

Managed a Site Reliability Engineers team on daily basis to ensure seamless working on infrastructure automation, private cloud infrastructure, and middleware platforms for the OVP platform of Sky and Now TV. Europe’s largest media company and pay-tv broadcaster, with 23M subscribers and more than 31,000 employees.

  • Led migration to local private cloud for infrastructure of Sky OTT with minimized impact on existing operations
  • Introduced and led infrastructure design reviews, incident response, and monitoring to enhance timely productivity
  • Coached teams and individuals on reliability best practices and solutions
  • Drove and fostered a high-performance culture within the team that iterated frequent and continuous learning without sacrificing product quality

Technical Program Manager – Networking

Amazon AWS • 2013 – 2016

Coordinated programs involving 10 sub-teams of 60+ software engineers. Headed requirement elicitation, prioritisation, and harmonisation across multiple and global stakeholders. A subsidiary of Amazon and the world’s largest cloud provider, providing on-demand cloud computing platforms and APIs to individuals, companies, and governments.

  • Contributed to cost reduction in infrastructure launches by leading end-to-end project development
  • Collaborated with management and engineers to support, implement, and continuously improve the Agile process used in team by utilising Certified Scrum Master skills
  • Supported remote senior management and project management team by coordinating requirement elicitation from stakeholders, service level agreements, people training, recruitment and general team process
  • Directed all aspects of development and maintenance of software while coordinating as part of a fast-paced team comprising world-class engineers

Manager – Systems and Tools

Jobrapido • 2008 – 2013

Provided systems, infrastructure and service reliability for all websites of the company as well as managed system security for all servers. A search engine with over 60M single users/month, providing job seekers in 54 countries in Europe, USA, South-America, Africa and Australasia with vacancies posted on traditional job boards and other sites.

  • Introduced and participated in daily scrum to triage the defect tracking process for management of technical bugs and issues
  • Led systems team management and resource allocation to ensure effectively meeting technical needs of internal / external clients by using Agile methodologies (Kanban + DevOps)
  • Addressed collective needs of internal clients and users in an effective and efficient manner by providing system design, programming, and technical support as a Senior Software Engineer

Skills

Management & Leadership

  • Team Leadership & Mentoring
  • Product Management
  • Process Improvement
  • Agile Engineering
  • Operational Excellence
  • Project Management
  • Incident Management

Technical Proficiency

  • Agile methodologies, Scrum, Kanban, OKR, Coaching, Program Management, People Management, Product Definition and Prioritisation
  • Ruby, Python, C, C++, Java, Perl, LISP, Rust
  • XML, REST, SQL, Linux

Languages

  • Italian: Mother tongue
  • English: Fluent, both written and spoken
  • Spanish: Good knowledge
  • German: Good knowledge
  • French: Basic knowledge
  • Modern Greek: Basic knowledge

Education

Master in Computer Science

University of Genoa, Italy • Score 110/110

Bachelor in Computer Science

University of Genoa, Italy • Score 107/110

Patents & Publications

US Patents

  • Jacques Joshua Richard, Paolo Gianrossi, Benoit Person, Cong Wu, Kevin Michael Dzierwinski. “Network device testing using non-destructive techniques”. United States Patent 10,277,485. April 30, 2019
  • Paolo Gianrossi, Kevin Michael Dzierwinski, Cong Wu, Jacques Joshua Richard, Steven Travis Pepper. “Network testing device for automated topology validation (updated)”. United States Patent 10,263,850. April 16, 2019
  • Paolo Gianrossi, Kevin Patrick Windsor. “Physical cable seating confirmation for network cables” . United States Patent 10,044,140. August 7, 2018
  • Paolo Gianrossi, Kevin Michael Dzierwinski, Cong Wu, Jacques Joshua Richard, Steven Travis Pepper. “Network testing device for automated topology validation”. United States Patent 9,525,598. December 20, 2016

Academic Publications

  • Juan A. Botia Blaya, Isabelle Demeure, Paolo Gianrossi, Pedro Garcia Lopez, Juan Antonio Martinez Navarro, Eike Michael Meyer, Patrizio Pelliccione, Frederique Tastet-Cherel. “POPEYE: providing collaborative services for ad hoc and spontaneous communities”. Service Oriented Computing and Applications journal, Vol. 3, issue 1, pp.25-45, March 2009

Personal Interests

Sailing, Ham Radio, Aviation, Tinkering

Italian citizen, UK Settled Status holder